Refund Policy

Last updated: January 2025

At Dove & Thread, your satisfaction is our priority. All our products are sold exclusively through Amazon.com, and refunds are processed in accordance with Amazon's return and refund policies.

Returns Through Amazon

Since all Dove & Thread products are sold and fulfilled through Amazon, returns and refunds are handled directly by Amazon's customer service team. Amazon offers a comprehensive return policy that protects your purchase.

How to Initiate a Return

To return a Dove & Thread product:

Log in to your Amazon account
Go to "Your Orders"
Find the Dove & Thread product you wish to return
Click "Return or Replace Items"
Follow the instructions to complete your return

Return Eligibility

Return eligibility is determined by Amazon's policies. Generally, items can be returned within 30 days of delivery. The product should be in its original condition with tags attached and original packaging when possible.

Refund Processing

Once Amazon receives and processes your return, refunds are typically issued within 3-5 business days. The refund will be credited to your original payment method.

Questions?

For specific questions about your return or refund, please contact Amazon Customer Service directly through your Amazon account, or reach out to us via WhatsApp and we'll do our best to assist you.