We prefer WhatsApp — it's the fastest way to reach us, and you get a written thread you can refer back to. We typically respond within a few hours during business days.
Please message the team closest to you. Both lines are monitored every day.
Follow us for styling inspiration, behind-the-scenes looks at our facility, and new product announcements.
For Hotels & Trade
If you're a hotel, resort, Airbnb host, interior designer, or retailer interested in bulk orders or trade pricing, we'd love to talk. We've been serving the hospitality industry for over 20 years and offer competitive pricing at volume.
Shipping
We currently ship to the United States, Canada, Mexico, Australia and New Zealand via Amazon. Fast, tracked shipping with Amazon's standard delivery guarantees.
Our Offices
Three locations, one operation — design and creative direction from Australia, manufacturing in India, and corporate registration in the United States.
Australia · Design & Operations
Kenmare ApproachWollert, Victoria 3750
Australia
For general enquiries, feedback, customer correspondence, and brand partnerships.
India · Manufacturing
Plot No. 7ATower Wali Gali, Khasra No. 54
Morta Industrial Area
Ghaziabad, Uttar Pradesh 201003
India
Manufacturing facility and quality control. Twenty years of luxury hospitality bedding production. TEXPROCIL & NITRA verified.
United States · Corporate Registration
Dove and Thread Inc30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States
Corporate registration. Wyoming Entity ID 2026-001961279. View Certificate of Good Standing.
For the fastest response, WhatsApp or Instagram remain the best channels. Postal correspondence is welcome but slower — please allow 2–3 weeks for a written reply from the Australian office.
We monitor WhatsApp and Instagram messages during business hours and typically respond within a few hours. For urgent questions about an existing order, please contact Amazon directly through your order page.